SHIPPING POLICY

Thank you for shopping with Cleanmatic. We are committed to delivering your order quickly, safely, and efficiently.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are not processed on weekends or public holidays.
  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days
  • Canada: 7–12 business days
  • United Kingdom: 5–10 business days
  • Australia: 7–15 business days
  • Europe: 7–15 business days
  • International Orders: 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your shipment's progress.

International Shipping

We ship to many countries worldwide. Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

Delayed or Lost Packages

While we work with reliable shipping partners, delays may occasionally occur. If your package is significantly delayed or appears lost, please contact our support team and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Cleanmatic is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item and packaging. We will work to resolve the issue as quickly as possible.

Contact Us

For shipping-related questions, please contact us:

Cleanmatic Customer Support
Email: support@cleanmatic.com
Phone: +[Your Phone Number]

Thank you for choosing Cleanmatic. We appreciate your business and look forward to serving your car care needs. 🚗✨